Carolina West Wireless 5G

Just like national carriers, we will begin a multi-year roll out of 5G starting at the end of 2021. We will first provide commercially launched 5G in our urban community areas where we see high traffic. Areas you will see 5G commercially launched first are:

• In Wilkesboro, from Lowe’s Hardware on 421 to the intersection at Curtis Bridge road and the main commercial areas.

• In North Wilkesboro, from Smoot Park to Samaritan’s Purse on 268 and to Food Lion on 18.

• The downtown areas of Jefferson and West Jefferson, including Ingles, McDonald’s, courthouse, Roses and the hospital.

• In Mt. Airy, the area around Walmart up 601 to 52 North, all the way to the mall

We will continue to expand 5G over the next few years to serve more of our local communities.

While we are building 5G to be delivered to our customers in select locations, to take advantage, you will need to have access to 5G capable devices registered on your account. We do offer a selection of the newest 5G devices and eventually the 5G technology will become standard in devices, similar to how 4G is now a standard technology. The mainfirst line on your account You will also need to be on one of our currently advertised rate plans priced at $50 or over to have 5G. When linked with a $50 or higher main line; all secondary lines are eligible for 5G service as well. If you would like to change to a 5G eligible rate plan contact us at 1-800-235-5007.  For eligible rate plans click here.

When we launch 5G at the end of 2021, you will be able to use 5G in our local area. We are working with our roaming partners to provide 5G service nationwide in the near future.

5G is the next generation of network technology that will provide greater speeds and more data capacity in areas where it is available.

When you are using a 5G-enabled handset and near a 5G tower, then you can expect to see up to a 10% increase over 4G in data speeds.

5G was enabled starting with the iPhone 12 series and most top tier Android devices for Samsung and Motorola. We do offer a selection of the newest 5G devices and eventually the 5G technology will become standard in devices, similar to how 4G is now a standard technology.

Any one of our currently advertised rate plans priced at $50 or over qualifies you for 5G service, when added to the firstmain line of your account. When linked with a $50 or higher main line; all secondary lines are eligible for 5G service as well. If you would like to change to a 5G eligible rate plan contact us at 1-800-235-5007. For eligible rate plans click here.  

Similar to other national carriers and holding true to our mission, we are building our 5G network for our customers beginning in late 2021 – connecting our customers to all things essential to them. It will be commercially available in selected high traffic urban community areas initially and continue to expand over the coming years. When using a 5G enabled device and near a 5G tower, you can experience up to a 10% increase in data speeds.
INITIAL LOCATIONS

A) Wilkesboro – from Lowe’s Hardware on Hwy 421 to the intersection at Curtis Bridge Road and the main commercial areas.

B) North Wilkesboro – from Smoot Park to Samaritan’s Purse on Hwy 268, and to Food Lion on Hwy 18.

C) Jefferson/West Jefferson – downtown areas, including Ingles, McDonald’s, courthouse, Roses, and the hospital.

D) Mt. Airy – area around Walmart up Hwy 601 to Hwy 52 North, all the way to the mall.
 

Current devices which do have 5G capabilities are:

iPhone

iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
iPhone 13, 13 Mini, 13 Pro, 13 Pro Max

iPad

Pro (released May 2021)
Mini (released September 2021) – only certain bands of 5G service are available on the iPad mini.

The 5G capability will be turned ON with these devices when we are closer to launching our 5G network officially. This will be done through a software update at a later date.
When we initially launch 5G, only Apple devices will be able to access the 5G network. Android devices will receive the 5G software update at a later date.

The following devices will be capable of 5G once they receive the software update.

ANDROID DEVICES

Samsung S21, S21+, S21 Ultra 
Samsung S20, S20+, S20 Ultra
Samsung Note 20, Note 20 Ultra
Samsung A32, A42, A52

In addition to a 5G capable device, the main line of your account will need to be on one of our currently advertised rate plans priced $50 or over to be 5G capable. When linked with a $50 or higher main line; all secondary lines are eligible for 5G service as well. If you would like to change to a 5G eligible rate plan contact us at 1-800-235-5007. For eligible rate plans click here.      

We are committed to delivering the same quality network on 5G that you have come to know with 4G. Similar to other national carriers and other network technologies like 4G, our 5G network will continue to grow over the coming years.