Update from Carolina West Wireless

Coronavirus Disease (COVID-19) is having a tremendous impact on the health and lives of many people on a global scale.  The health and well-being of our employees, customers, and the greater communities we serve is of the highest priority to us.  We are monitoring its progression nationally and in our local communities.  We are also tracking recommendations from public health officials. 

As a result, we have made a change to our retail store operating hours.  Effective immediately, all locations will continue to open at regular hours, but close at 6:00 PM.  However, the hours of 9:00 AM – 10:00 AM are reserved for servicing the needs of our Senior customers.  Curbside service is also now available.  

You can also download our My CWW App or visit us online to shop, see your invoice, pay your bill, and review account information.  You can interact with our Customer Care Team using chat, email, or by calling us.

In addition, maintaining high standards for store cleanliness and sanitization is also a top priority.  We have taken extra precautionary steps to ensure all of our administrative and retail locations are well supplied with hand sanitizer and disinfecting wipes to help combat the potential spread of any germs.  Our employees have been educated on precautionary measures and have been encouraged to stay home if they are showing any signs of illness.

For tips on illness prevention, please visit the CDC website.

Thank you, as always, for your business. 

*Retail hours and customer service policies may vary at Authorized Retail locations. 



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