We understand this is a difficult time.  We are here to support you and our local community. Depending on your current rate plan, you are eligible to receive bonus data or bonus minutes.  Select fees may also be waived to assist any customer experiencing financial difficulties.

Effective April 6th until June 30th, 2020, the following fees may be waived:

  • Late payment fees
  • Reconnect fees

Effective April 6th until June 30th, 2020, all customers are eligible for 15GB of bonus data or bonus minutes for free.

For Customers On Unlimited Data Plans
Any customer on an Unlimited data plan is eligible to receive 15GB of local hotspot use for free.  If additional hotspot data is needed, additional data over 15GB will be charged at the reduced rate of $1 per GB.  An LTE capable device is required to receive the bonus hotspot data. 

For Customers On Bucketed Data Plans
Any customer on a bucketed data plan is eligible to receive an additional 15GB of monthly local LTE data.  If your account has multiple lines using shared data, the 15GB of local data will be shared across all lines on the account.  Additional data over 15GB will be charged at the reduced rate of $1 per GB.

For Customers on Bucketed Minute Plans
Any customer on a bucketed minutes of use plan is eligible to receive unlimited local minutes to use for calling to anywhere in North America.  

PLEASE NOTE: IN ORDER TO RECEIVE WAIVED LATE PAYMENT OR RECONNECT FEES OR EITHER BONUS DATA OFFER ABOVE, YOU MUST LOG IN TO YOUR ACCOUNT HERE AND CONFIRM YOUR SELECTION.  IF YOU HAVE NOT SET UP YOUR ONLINE ACCOUNT, YOU MUST DO SO FIRST TO BE ELIGIBLE FOR THE WAIVED FEES OR BONUS OFFER.  ONLY THE PRIMARY LINE HOLDER ON THE ACCOUNT NEEDS TO SIGN UP IN ORDER TO RECEIVE THE OFFER ABOVE.

PLEASE NOTE: ALL BONUS OFFERS ABOVE WILL EXPIRE ON JUNE 30th, 2020.

CUSTOMERS WITH ANY NEW BILLING CYCLE THAT FALLS WITHIN THE APRIL 6TH AND JUNE 30th DATES WILL GET AN EXTRA 15GB OF LOCAL BONUS DATA IN THE NEW BILLING CYCLE, BUT THE BONUS DATA WILL EXPIRE ON JUNE 30th. 
 

 

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