The Hearing Aid Compatibility Act of 1988 (HAC)

The Hearing Aid Compatibility Act of 1988 (HAC Act), requires that all ‘essential’ telephones and wireless telecommunications devices manufactured or imported for use in the United States must be hearing aid compatible according to the Federal Communications Commission (FCC).

Users with hearing devices such as hearing aids or cochlear implants may experience interference or a type of feedback when using or in close proximity to wireless devices.

To ensure the compatibility of the hearing devices with wireless products, an industry standardized rating system was devised to aid users in finding the most beneficial device that provides the best quality of audible clarity with the least interference.

The ratings should be looked at as a guide or referencing aid and not as a guarantee as the results for each user will vary according to their respective hearing device and individual degree of hearing loss.

Not all wireless devices are rated.  Wireless devices that are rated will have the rating displayed on the box along with other relevant information.

For best results, it is recommended that users with a hearing device consult a medical professional for evaluation before purchasing or testing a wireless device.

Ratings

According to the American National Standard Institute (ANSI) standard C63.19 there are two sets of standardized ratings for digital handsets.

An ‘M’ and ‘T’ rating are used to determine the value of likely interference or immunity of a wireless device in compatibility to a hearing device based on a level of numerical value from 1-4.

An ‘M’ rating is determined by the reduced radio frequency interference to enable acoustic coupling with hearing aids that do not operate in telecoil mode.

A ‘T’ rating is determined by the reduced radio frequency interference to enable inductive coupling with hearing aids that operate in telecoil mode. 

To be considered hearing aid-compatible, a digital wireless handset for acoustic coupling must meet a requirement of ‘M3” under the ANSI standard and ‘T3’ for inductive coupling.

Types of Phones Offered by CWW

PDAs (smartphones) generally have advanced features such as expandable memory, enhanced camera, Bluetooth, video, Internet access, touch screen UI, faster processing, email, full QWERTY keypads, and in many cases Windows Office Mobile, to meet the demands of mobile business professionals and consumers.

Good: Handsets provide lower cost voice service. Typically include basic texting, limited web browsing and e-mail capability. 

Better: Handsets offer upgraded voice. Advanced web browsing with e-mail, camera and video capability, social media and download functionality.

Best: Handsets incorporate new technologies and high data speeds, advanced voice/web browsing and e-mail capability, as well as increased storage, high-resolution display, enhanced camera with video capability, social media and download app functionality. Feature phones can operate on 3G and 4G networks.

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

For more information on the requirements for Hearing Aid Compatibility (HAC) for digital wireless devices, log on to the FCC’s site at http://www.fcc.gov/cgb/consumerfacts/hac_wireless.html .

A list of current and previously sold Carolina West Wireless handsets and their HAC rating can be found in the table below.

MANUFACTURER TIER MODEL FCC ID NUMBER AIR INTERFACE FREQUENCY BANDS HAC RATING Wi-Fi Months Sold in 2014
Alcatel  Better 909b  RAD210 CDMA 800 / 1900 M3/T3  Yes January - April
Alcatel  Best 960c RAD278 CDMA 800 / 1900 M4/T3 Yes January - April
Apple  Better iPhone 4 BCG-E2422A CDMA 800/1900 M4/T4 Yes January - April
Apple  Better iPhone 4 BCG-E2422B CDMA 800/1900 M4/T4 Yes January - April
Apple  Better iPhone 4S BCG-E2430A CDMA 800/1900 N/A Yes January- December
Apple  Best iPhone 5 BCG-E2599A CDMA/LTE 800/850/1900 M4/T4 Yes January-December
Apple  Best iPhone 5s BCG-E2642A CDMA/LTE 800/850/1900 M3/T4 Yes January-December
Apple  Best iPhone 5c BCG-E2644A CDMA/LTE 800/850/1900 M3/T4 Yes January-December
Apple  Best 6 BCG-E2816A CDMA/LTE 800/850/1900 M3/T4 Yes October-December
Apple  Best 6 Plus BCG-2187A CDMA/LTE 800/850/1900 M3/T4 Yes October-December
HTC Best Desire NM8PB99400 CDMA 800 / 1900 M4 / T3 Yes January-December
HTC Best Wildfire NM8PD06100 CDMA 800 / 1900 M4/T4 Yes January - March 
HTC Good Coach PP4Coach CDMA 800 / 1900 M4/T4 No January - December
HTC Best M7 (one) NM8PN07200 CDMA 800/1900 M4/T4 Yes June- December
HTC  Best Desire C NM80P4E100 CDMA 800/1900 M3/T4 Yes January - December
HTC  Best ARD 6290 NM8PK76310 CDMA 800/1900 M4/T4 Yes January-December
Huawei Good M866 QUISM866 CDMA 800/1900 M4/T3 No June- December
Huawei Good FT2260 QISFT2260 CDMA 800/1900 N/A No January - December
Innos Best MN8 C0YI6CP CDMA 800/1900 M4 Yes January - December
Kyocera Better S430 A3LSCHR430A CDMA 800 / 1900 M4 No Janaury -April
Kyocera Better M1400 OVFK50-03 CDMA 800 / 1900 M3/T4 No Janaury -April
Kyocera Best 2300 OVF-K5302 CDMA 800 / 1900 M4/T4 No Janaury -April
LG  Good  160 ZNFAN160 cdma 800/1900 M4 No December
LG Good 300 BEJAX300 CDMA 800 / 1900 M3/T3 No January -December
LG Good 230 BEJLG231C CDMA 800 / 1900 M4 No Janaury -April
LG Better 260 BEJLX260 CDMA 800 / 1900 M3/T3 No January- June
LG Better 265 BEJAX265 CDMA 800 / 1900 M3/T4 No January -December
LG Better AN 200 BEJUN200 CDMA 800 / 1900 M4/T4 No January -December
LG Best 370 BEJUX370 CDMA 800 / 1900 M4/T4 No January -December
LG Best 740 BEJVS740 CDMA 800 / 1900 M4/T3 No January-May
LG Best 8575 BEJVX8575 CDMA 800 / 1900 M4/T4 No January -March
LG Best 9250 BEJVX9200 CDMA 800 / 1900 M4 No January -December
LG Best 680 ZNFAS680 CDMA 800 / 1900 M4/T3 Yes January -December
LG Better AN 272 ZNFAN272 CDMA 800/1900 M4/T4 No January -December
LG  Best 730 ZNFAS730 CDMA 800 / 1900 M4/T4 Yes January -December
LG  Best G3 ZNFUS990 CDMA/LTE 800/850/1900 M4/T3 Yes November-December
LG  Better F7 ZNFUS780 CDMA/LTE 800/850/1900 M4/T4 Yes October-December
Motorola Better Milestone 3 IHDT56MF1 CDMA 800 / 1900 M4/T3 Yes November-December
Motorola Best Razr Maxx IHDP56ME1 CDMA 800 / 1900 M4/T3 Yes January-December
Motorola Best W845 IHDT56KS1 CDMA 800 / 1900 M4/T3 No January -March
Motorola Best Milestone X IHDT56LB1 CDMA 800 / 1900 M4/T3 Yes January-June
Motorola Best Grasp IHDT56LC1 CDMA 800 / 1900 M3/T3 No January-March 
Motorola Best Defy IHDT56NC2 CDMA 800 / 1900 M4/T3 Yes January - December
Motorola Best X IHDT56PB3 CDMA 800/1900 M3/T3 Yes January - December
Motorola Better V3A  IHDT56HD1 CDMA 800 / 1900 M4/T4 No January - March 
Motorola Best G IHD56PF3 CDMA 800/1900 M3/T4 Yes June- December
Pantech  Best 8995 JYCAPACHE CDMA 800/1900 M4/T4 Yes January-December
Samsung Good r580 A3LSCHR580 CDMA 800/1900 M4/T3 No January-March 
Samsung Best I100 A3LSCHI100 CDMA 800 / 1900 M4 Yes January -March 
Samsung Better Galaxy  A3LSCHI500 CDMA 800/1900 M4 Yes January-December
Samsung Good R100 A3LSCHR100 CDMA 800 / 1900 M4 No January -December
Samsung Good 260 A3LSCHR260 CDMA 800 / 1900 M4/T4 No January-March 
Samsung Good R261 A3LSCHR261A CDMA 800 / 1900 M4/T4 No January -December
Samsung Good 270 A3LSCHR270 CDMA 800/1900 M4/T4 No January -December
Samsung Good R390 A3LSCHR390 CDMA 800/1900 M4/T4 No January -December
Samsung Best Galaxy S3 A3LSCHR530 CDMA 800/1900 M4/T4 Yes January -December
Samsung Best R631 A3LSCHR631 CDMA 800 / 1900 M4/T3 No January -August
Samsung Better R640 A3LSCHR640 CDMA 800 / 1900 M4/T4 No January -December
Samsung Best R720 A3LSCHR720 CDMA 800 / 1900 M4/T3 Yes January -December
Samsung Best Galaxy S2 A3LSCHR760 CDMA 800/1900 M4/T3 Yes January-December
Samsung Best Galaxy S4 A3LSPHL720 CDMA 800/1900 M3 Yes January-April 
Sonim Better XP3405 WYPC21F007AA CDMA 800/1900 M4/T3 No January -December
Sonim Better XP4400 WYPC21F007AC CDMA 800/1900 M4/T4 No March-December
Sonim Better xp3400 WYPC21F007AA CDMA 800/1900 M4/T3 No January -December
Sony Ericsson Best Xperia Play PY7A6880004 CDMA 800 / 1900 M4/T4 Yes January -March 
Unimax  Good 570 U46-M570 CDMA 800/1900 M3/T3  No January -March 
Unimax  Good  450 P46-C5610 CDMA 800/1900 M3/T4 No January -December