Important message regarding your

Voicemail Service


IMPORTANT UPDATE REGARDING CAROLINA WEST WIRELESS VOICEMAIL SERVICE

Carolina West Wireless is currently conducting an update to our voicemail system.  Customers should not experience any voicemail usage issues during this update.  However, there are a few system changes to be aware of.
 
Saved Voicemails - There will be a 24 hour period during this update where access to archived voicemails is temporarily unavailable.  Once the update process is complete, archived voicemails will be accessible again.
 
Voicemail Key Prompts – The updated voicemail system will have new key prompts for advancing through the voicemail system.  Listen carefully to the new prompts before making your key prompt selections.  For a printable / downloadable menu of new voicemail prompts, click here.
 
Voicemail Greetings – Your primary voicemail greeting will be retained with the system update.  Any additional greetings will not be retained and will need to be re-recorded.
 
If you need more information or have questions about this voicemail update, contact Customer Care via email, chat or by dialing 611 from your mobile device. 
 
 
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