The Hearing Aid Compatibility Act of 1988 (HAC)

HAC Information

The Hearing Aid Compatibility Act of 1988 (HAC) The Hearing Aid Compatibility Act of 1988 (HAC Act), requires that all ‘essential’ telephones and wireless telecommunications devices manufactured or imported for use in the United States must be hearing aid compatible according to the Federal Communications Commission (FCC). Users with hearing devices such as hearing aids or cochlear implants may experience interference or a type of feedback when using or in close proximity to wireless devices. To ensure the compatibility of the hearing devices with wireless products, an industry standardized rating system was devised to aid users in finding the most beneficial device that provides the best quality of audible clarity with the least interference. The ratings should be looked at as a guide or referencing aid and not as a guarantee as the results for each user will vary according to their respective hearing device and individual degree of hearing loss. Not all wireless devices are rated. Wireless devices that are rated will have the rating displayed on the box along with other relevant information. For best results, it is recommended that users with a hearing device consult a medical professional for evaluation before purchasing or testing a wireless device. Ratings According to the American National Standard Institute (ANSI) standard C63.19 there are two sets of standardized ratings for digital handsets. An ‘M’ and ‘T’ rating are used to determine the value of likely interference or immunity of a wireless device in compatibility to a hearing device based on a level of numerical value from 1-4. An ‘M’ rating is determined by the reduced radio frequency interference to enable acoustic coupling with hearing aids that do not operate in telecoil mode. A ‘T’ rating is determined by the reduced radio frequency interference to enable inductive coupling with hearing aids that operate in telecoil mode. To be considered hearing aid-compatible, a digital wireless handset for acoustic coupling must meet a requirement of ‘M3” under the ANSI standard and ‘T3’ for inductive coupling. Types of Phones Offered by CWW PDAs (smartphones) generally have advanced features such as expandable memory, enhanced camera, Bluetooth, video, Internet access, touch screen UI, faster processing, email, full QWERTY keypads, and in many cases Windows Office Mobile, to meet the demands of mobile business professionals and consumers.

Good: Handsets provide lower cost voice service. Typically include basic texting, limited web browsing and e-mail capability.

Better: Handsets offer upgraded voice. Advanced web browsing with e-mail, camera and video capability, social media and download functionality.

Best: Handsets incorporate new technologies and high data speeds, advanced voice/web browsing and e-mail capability, as well as increased storage, high-resolution display, enhanced camera with video capability, social media and download app functionality. Feature phones can operate on 3G and 4G networks. This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. For more information on the requirements for Hearing Aid Compatibility (HAC) for digital wireless devices, log on to the FCC’s site at http://www.fcc.gov/cgb/consumerfacts/hac_wireless.html. A list of current and previously sold Carolina West Wireless handsets and their HAC rating can be found in the table below.

MANUFACTURER

TIER

MODEL

FCC ID NUMBER

HAC RATING

Apple

Better

iPhone SE

BCG-2945A

M3/T4

Apple

Best

7

BCG-E3091A

M3/T4

Apple

Best

7 Plus

BCG-E3092A

M3/T4

Apple

Best

 SE

BCG-E3042A

M3/T4

Apple

Best

8

BCG-E3159A

M3/T4

Apple

Best

8+

BCG-E3160A

M3/T4

Apple

Best

X (10)

BCG-E3161A

M3/T4

Apple

Best

XR

BCG-E3220A

M3/T4

Apple

Best

XS

BCG-E3218A

M3/T4

Apple

Best

XS Max

BCG-E3219A

M3/T4

LG

Better

Wine LTE

ZNFUN220

M3/T4

LG

Good

170

ZNFVN170

M4/T4

LG

Better

LG K8 Plus

ZNFSP200

M3-T3

LG

Best

LG G7 Thin Q

ZNFLS998

M3/T3

LG

Better

Stylo 4

ZNFQ710US

M4/T4

Motorola

Better

Moto G6 Play XT 1922

IHDT56X81

M3/T3

Samsung

Best

Galaxy S9

A3LSMG960U

M4/T3

Samsung

Best

Galaxy S9+

A3KSMG965U

M4/T3

Samsung

Good

R480

A3LSCHR480C

M4/T3

Samsung

Best

Galaxy S8

A3LSMG950U

M4/T3

Samsung

Best

Galaxy S8+

AL3SMG955U

M3/T3

Samsung

Best

Galaxy Note 8

AL3SMN950U

M4/T3

Samsung

Best

Note 9

A3LSMN960U

M4/T3

Sonim

Good

XP3405

WYPC21F007AA

M4/T3

Sonim

Good

XP3400

WYPC21F007AA

M4/T3

Sonim

Better

XP4400

WYPC21F007AC

M4/T4

 

Information on hearing aid compatibility is available from the Federal Communications Commission at

https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones

General information regarding hearing aid-compatible and non-hearing aid compatible handset models is available at

http://gari.info/

    
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