Send Us Your Inquiry
Our email contact us option is a convenient way to ask questions about Carolina West Wireless service or give us feedback.
Inquiries are normally answered within 2 hours Monday through Saturday.
Enter Your Question or Comment
Need help? We've got you covered.
- Email: Use the form below to contact our support team.
- Phone: Dial 1-800-235-5007 or *611 from your cell phone.
- You can manage your account with Carolina West on the My Account page.
- Looking for the Carolina West Wireless store nearest you? Start Your Search
- Want to view or pay your bill online? Access Online Billing
- Report your lost or damaged phone to Carolina West Wireless. How to File a Claim
Carolina West Wireless devices are unlocked with one exception. Apple devices may be unlocked with certain limitations. Contact a representative for details.